Office 365 End User Adoption: A Deep Dive into Building a Successful End User Adoption Campaign

Technology Adoption is an ongoing process, repeat, an ongoing process.

Cost:       $770.00

Venue:   Sofitel Sydney Wentworth, Edwin Flack Room

Course Summary

We all want to have our teams be more productive inside our business applications – simply turning on an application and letting employees “figure it out” leaves many people feeling frustrated, and they will go back to using the things they know well.

Adoption Campaigns are a case of if you build it, they will come. Do you currently have an adoption plan, a process, a campaign to roll out new applications and introduce new team members to what you already have? If so, is it working well? Either way, there is always room for improvement and different perspectives.

This session showcases a tried and true end-user adoption checklist and a detailed dive into to building an Office 365 End User Adoption Campaign inside your Microsoft Teams, Microsoft Planner and OneNote in your tenant with proven strategies for success.

Speaker Heather Newman has been running end-user adoption campaigns for over 18 years inside Microsoft, its partners and Enterprise customers. This is a hands-on workshop where you will walk away with a campaign plan template set up in your tenant (if you so choose).

Attendees can also follow the steps at a later time. Heather will share stories, examples, and best practices so you can use what you learn in the workshop over and over again inside your business.  These strategies can be applied when new Office 365 Applications or any applications are launched and for when you need to train your new hires.

In this workshop you will take away:

  • A step by step end-user adoption checklist, comms plan and work back schedule built out inside your Microsoft Teams, Microsoft Planner and OneNote
  • Real world examples for each check in the checklist
  • A communication plan with templates you can use for your end user campaign
  • Practical tips and tricks that you can adapt and re-use

Bring your laptop if you would like to build or take notes as we go.


This workshop is scheduled for August 5, the day before the conference and is confirmed to proceed.

Microsoft Teams Office365 OneNote Planner SharePoint
Location: Workshops Date: August 5, 2019 Time: 9:00 am - 4:00 pm HeatherNewman Heather Newman