You have had the working group meetings, the focus group was appointed, you identified the champions, you have written the policies and guidelines. People seem excited about the shiny new thing that has been deployed. Awesome! So why isn’t anyone using it?
Deploying the technology is only one part of the story. Making sure people are using it beyond the initial go live phase, that it makes their work day easier, and they are supported to change the way they do their job, is key to making sure you reap the benefits of your technology investment.
In this session we will look at the red flag phrases that will help you identify the blockers to creating lasting change in your team.
We will explore the four keys of technology change, along with practical tips to make sure the seeds of change that are planted are fruitful.