The idea of the “customer experience” is a powerful one, and it’s a strategic consideration for most big organisations. As a result, we’ve seen a huge degree of customer-centric digital transformation.
Within the enterprise, the concept of the “employee experience” is equally powerful. Going beyond basic usability and UX, it takes a holistic view of how solutions are designed and delivered.
This practical session will outline how digital workplace professionals and projects can use the employee experience as a strategic driver for change. Real-world examples of great employee experience will be shared from around the globe.