Join Ian Newark (JeyLaBs) and Christine Keeling (Adlib) to learn how one of Australia’s largest insurers dramatically improved customer service and their bottom line by eliminating friction and manual steps from their claims processes.
The transformation to digital is one that all businesses are embarking on.
In this session, we will explore how various technologies, including Adlib’s Content Transformation platform, were used to successfully establishing a “digital mailroom”:
• Inbound digitisation, transformation and auto-classification
• Document repository and records management
• Outbound document composition.
We look forward to sharing with you how we have helped this client see real savings and enhanced customer satisfaction through this digitisation process, and share other real-world examples that will resonate.