FAQ

Frequently asked questions (FAQ) about registration, cost, group discounts, invoicing, payment, cancellation, refund, inclusions and attending the Digital Workplace Conference.

How much does it cost to attend the conference?

2-day delegate ticket:

Register by 7 June 2019 to enjoy an Early Bird price of just $850 + GST ($935) per person.
The standard price is $1,115 +GST ($1,265) per person.

Can I just attend one day of the conference?

Yes, you may attend on 6 August only – select the DAY ONE Pass  registration type. Please note group discounts, charitable discounts, or any other discount codes do not apply to one-day conference fees.

The standard price for one Day One is $600 + GST ($660.00) per person (Early Bird until 7 June $550 incl GST). This includes the keynote address and the Day 1 networking event, one day of amazing speakers and access to exhibitor area and displays

You may attend on 7 August only – select the DAY TWO Pass  registration type after you have entered your email address. Please note group discounts, charitable discounts, or any other discount codes do not apply to one-day conference fees.

The standard price for Day Two is $550 + GST ($605.00) per person (Early Bird until 7 June $522.50 incl GST). This includes: one day of amazing speakers and access to exhibitor area and displays

What is included in the price?

Connect with and listen to internationally renowned expert speakers on a range of interesting topics, with over 30 sessions designed for a range of audiences from end/business users right through to IT pros and technical user levels, over two value-packed days. Check out this year’s Sessions page for details. Included are morning and afternoon tea, full buffet lunches, and the Day 1 networking event.

What are the start and finish times each day?

These are the important times you need to know about (Note: these times are subject to change once the full agenda is published):

Registration 7.00 am – 8.30 am on Day 1
Keynote 8.30 am – 10.00 am on Day 1
Day 1 Sessions
10.30 am – 5.15 pm on Day 1
Day 1 Networking event
5.45 pm – 7.00 pm on Day 1
Day 2 Sessions 8.30 am – 4.45 pm on Day 2

When will speakers and agendas be available?

Speaker submissions are open until Friday 1 February 2019 and sessions will be published from end of May. The Agenda page will be updated (Note: agendas are liable to change up until the conference dates).

Is any discounted accommodation available?

The conference venue page will be updated with accommodation deals when available.

What happens when I register online?

If you have a Promo Code, enter that first. You will not be able to add it once you have started your registration.
Choose your ticket type and add the number of attendees. If you want to also attend a workshop, add the number of attendees. Then Checkout.

There are 3 payment options: Credit or Debit Card, PayPal or Invoice. Choose carefully – you cannot change your method of payment.

Fill in the details for the Buyer and each registrant. If you are adding a workshop to your ticket you will need to fill those details out again, but you can choose to simply copy them if you wish.

You will receive a confirmation with your ticket and receipt attached.

How do I know if you have my registration?

Once you have completed the registration process (regardless of whether you have made a payment), you will receive a system-generated confirmation email with a link to your registration. If you do not receive the confirmation email please check your junk, spam or clutter folders as it may be stuck there. Please contact us events@sharethepoint.com if you have any question.

What payment methods are accepted?

We accept Mastercard, Visa, Amex, Debit Cards, PayPal and Invoice.

 

To pay using a Purchase Order, please select the Invoice option.  You will receive an invoice attachment with your confirmation email. Details for making payment are on the Invoice. You are responsible for ensuring the Invoice/PO is actioned and paid by bank transfer, by the correct section of your company.

What is the refund policy?

We can only issue refunds to a bank account or through the credit used to register. Refunds will be processed up to 30 days before the event, less any fees incurred. Any cancellations after this date will incur an administration fee of $100.00. The event fee is non-refundable for anything less than 7 days prior to the event.

Is there a group discount available?

Yes – we offer a group discount of 20% to group bookings of 3 or more delegates for the full two-day conference.  Choose the GROUP DISCOUNT ticket option.

Group discounts do not apply to any one-day conference fees or any workshops that may be offered around the conference.

Is there a discount available for charitable organisations?

Yes – please email us events@sharethepoint.com for details and discount code. Please note that a charitable discount applies only to the full 2-day conference fee (standard or Early Bird rate).

The charitable discount does NOT apply in addition to a group discount. The charitable discount does NOT apply to the Early Bird rate. Charitable discounts do not apply to any one-day conference fees or any workshops that may be offered around the conference.

I have registered, but cannot attend the conference. Can I send someone in my place?

Yes – go back into your registration using the link in the system-generated confirmation email, and enter the name and email address of the new person. There is no charge for this.

Will any pre-or post-conference workshops or classes be available?

Yes – details of these will be posted on the website as they become available, as well as how to book.

How do I book for a workshop if I have already registered for the conference?

You can register for a workshop separately from the conference. You will see the Workshops Ticket Types in the list on the Registration page.

What if I need to cancel my registration?

Please see our refund policy above. You may substitute another person in your existing registration, at any time, with no further cost. If you require your registration cancelled, please email us events@sharethepoint.com and specify whether the cancellation is for one person, or a whole group.

My personal details are incorrect – can you change them?

You can change them yourself if you go back into your registration using the link in the system-generated confirmation email.

Will a printable agenda be available?

Yes – once the agenda and speakers are finalised we will post a downloadable pdf on the Agenda page. Be aware that the agenda may be subject to change up until the conference date.

Will you send a reminder of the conference location and times?

Yes – a reminder with information about location and check-in times will be send a few days before the conference to the email address used in your registration. Registered delegates will also be sent a link to an online Conference Guide.

If you are attending a workshop you will also receive emails to the address specified in your registration, of the workshop location, times and any further information.

Still having trouble?

Please email us events@sharethepoint.com for assistance.

 

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